Up The Momentum

I’m going to state the obvious, financial institutions need to grow their revenues.  Not a shocking statement at all, but one that is worth restating.  The question remains, “but how?”  In an environment where less than half of consumers trust their bank, how does a financial institution increase revenues?

Get UP Ahead of the competition with an enterprise payments strategy

Objects in the rear view mirror ARE closer than they appear.

UP Turns Heads at ACI Exchange EMEA

A diverse crowd of ACI customers gathered for the ACI Exchange, EMEA Customer Conference last week in the seaside city of Barcelona. The information-packed annual event provided a full agenda of keynote speakers, customer presentations, partner and vendor meetings, workshops and product demos.

What the industry is saying at NACHA

The message from day two at NACA Payments 2013,is that  it is clear that innovation will lead. The payments of the future will be defined in the moment who, what, where, when, and why and not the settlement network.

The myth of 'checking accounts' and other early lessons from the floor at Payments 2013

Here at the Payments 2013 conference there is plenty of hype around real time payments, mobile payments and protecting it all.

Woeful dispute processes create consumer unhappiness

Andrew, a friend of mine, recently went through a dispute with his card issuer and is seriously dissatisfied with his bank.

The Buzz from BAI: Fraud, Mobile and Innovation in Payments

I spent a good portion of my week at the BAI Payments Connect 2013 conference which was held at the Phoenix Convention Center in Arizona.  This year the agenda included tracks on Consumer Payments Insights, The Future of Payments Fraud, Payments Innovation and Check Imaging.

The Misconception of Credit Card Fees

I was recently at an interior design store looking for some window dressing. After many samplings my wife and I couldn’t make up our minds (or she couldn’t make up her mind so I had nothing to agree to).

The future of banking: Multi-channel convergence to an Omnichannel endpoint

Channel convergence has been a topic of discussion in the banking industry for some time but what that truly means to the bank and their clients is still coming into focus.

Warning "Signs" of Mobile Fraud, Literally

As I hopped in my taxi cab on Broadway in NYC, I was pleased to see a “For Your Protection” sign posted to the partition on the back of the driver’s seat.